Incident Management Explained: Why Use Incident Management?

Why Use Incident Management?  

The need for both an organized, and strategic approach to better manage expected and unexpected workplace incidents has never been more apparent. Every incident, from reports of harassment and discrimination to everyday maintenance requests and personal conflicts, has increased over the last decade.  

According to the EEOC, there were more than 61,000 reports of workplace harassment in 2021 and nearly 60 percent of employees have quit a job due to poor workplace politics. In addition, a survey from Korn Ferry found that 65% of employees claim their stress has skyrocketed since 2013.  

A 2023 report from Business Standard revealed that 70 percent of employees in “toxic work environments” are unproductive and disengaged from work. Additional reports, such as this study by FRSecure, suggest that having an Incident Management software to help better track and manage workplace incidents not only results in better solutions to these incidents, but helps foster a more positive and productive work culture.  

Our highly configurable solutions, such as our Incident Management tool, work to keep your organization safe, improve your culture, and streamline workflow in just a few of the following ways: 

• Collect and track workplace employee incidents using the centralized dashboard such as employee misconduct, employee requests, and more 
• Better manage office or building issues that arise such as maintenance issues, remodeling or repair work 
• Leverage data cohesiveness to streamline workflows within one software platform 
• Assign follow-up activity with automated tasks 
• Meet ever-changing compliance requirements 
• Access a breakdown of cases by type, roles, location, etc. 

How Kokomo24/7® Can Help 

Ever since Kokomo24/7® was founded in 2018, we have been a leader in compliance and risk management solutions for all things health and safety. Kokomo24/7® proudly serves schools, communities, and workplaces. Our mission is to deliver highly effective, easy-to-use and trusted compliance and risk management solutions that bridge the gap between student safety and technology.  

Our Incident Management tool allows you to digitize your records on our centralized dashboard to help you better collect, track, manage, and respond to employee claims and cases. Our dashboard saves prior information to create a clearer, comprehensive picture of your employees’ experience and ensures that their claims are dealt with in a timely manner.  

Get the tools that give you the ability to track and manage incidents more efficiently and effectively to create safety and comfort. 

Whether you work for a small startup, a Fortune-500, or any institution in between, we want to hear from you! To learn more about Kokomo24/7® or to get a free 15-minute demo click the button below.